Privacy & Cookies Policy
Last Updated: [Date]
1. Data Collection
We collect information when you:
- Create an account
- Make a purchase
- Subscribe to newsletters
- Contact customer service
2. Personal Data We Process
- Contact details (name, email, address)
- Payment information (processed securely)
- Order history
- Browsing behavior (cookies)
3. Purpose of Processing
Your data helps us:
- Process orders efficiently
- Improve our products/services
- Personalize your experience
- Prevent fraud
- Comply with legal requirements
4. Legal Basis (GDPR)
We process data based on:
- Contract fulfillment (order processing)
- Legitimate business interests
- Your consent (for marketing)
5. Data Sharing
We may disclose information to:
- Payment processors
- Shipping carriers
- IT service providers
- Marketing platforms (with consent)
- Legal authorities when required
6. International Transfers
Data may be transferred outside the EU with appropriate safeguards.
7. Data Security
We implement:
- SSL encryption
- Regular security audits
- Access controls
- PCI DSS compliance for payments
8. Your Rights
Under GDPR, you may:
- Access your data
- Request corrections
- Delete your data
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent
9. Cookies Usage
We use cookies to:
- Enable shopping cart functionality
- Analyze website traffic
- Personalize content
- Remember preferences
10. Cookie Management
Adjust settings via:
- Browser controls
- Cookie consent banner
- Account preferences
11. Data Retention
We retain data:
- For active customers: 3 years post last interaction
- For orders: 7 years for tax compliance
- For marketing: Until consent withdrawal
12. Children’s Privacy
We do not knowingly collect data from children under 16.
13. Policy Changes
We may update this policy. Significant changes will be notified.
14. Contact Us
For privacy inquiries, please use our website contact form.